Ticket changes, cancellations and refunds

• Can I change the name, passport, or ID number on my ÖBB ticket?
• Will ÖBB compensate me if my train is delayed?

• Do I get a refund from ÖBB if my train is canceled?

  If your train has been cancelled, please contact us through the contact form:

  • Contact Us
• How can I cancel my ÖBB ticket?
• How can I change my seat reservation with ÖBB?
• How can I change my ÖBB ticket?
• How long does it take to receive a refund from ÖBB?
• What happens if I miss my connection due to a delay with ÖBB?
• What happens if I miss my ÖBB train?
• What should I do if there is a strike with ÖBB?