If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Which trains can I book?
- How do e-tickets work?
- Can seniors get any discounts or special fares?
- Which are the advantages of booking flexible tickets?
- How do I change my personal details?
- Can we get a special price if we are a group?
- Can I book my tickets once inside the train?
- When do cheap tickets become available?
- Can I book a seat?
- Can I book ferry tickets using your website?
- What should I do if I get the “no solution” screen?
- Can I book bus tickets using your website?
- Is it worth to book my tickets separately?
- How will I receive my tickets?
- Can I buy a ticket for another person?
- Can I register to book on your website?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Why should I book with RailClick?
- Can I book my tickets by phone?
- How do I find the best prices?
- Is my booking confirmation required for travel?
- Are my details safe?
- How can I book a train ticket?
- What happens if I lose my tickets?
- Where is my booking confirmation email?
- How can I change the language on the website?
- How can I receive my tickets if I have entered the wrong email address?
- Is it worth to wait and book my tickets together?
- How many passengers can I book at once?
- Do I need to print my tickets?
- What travel insurance do we offer and how do I make a claim?
- What happens if I haven’t received my tickets?
