If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- How do e-tickets work?
- Which trains can I book?
- How can I book a train ticket?
- Can I book a seat?
- Can we get a special price if we are a group?
- Why should I book with RailClick?
- How do I change my personal details?
- Do I need to print my tickets?
- How can I change the language on the website?
- Can I book bus tickets using your website?
- Can seniors get any discounts or special fares?
- Can I book my tickets by phone?
- Can I book ferry tickets using your website?
- Can I book my tickets once inside the train?
- Are my details safe?
- How will I receive my tickets?
- Can I register to book on your website?
- What should I do if I haven’t received my tickets in more than 24 hours?
- How can I receive my tickets if I have entered the wrong email address?
- Which are the advantages of booking flexible tickets?
- How do I find the best prices?
- How many passengers can I book at once?
- What should I do if I get the “no solution” screen?
- Is my booking confirmation required for travel?
- What happens if I haven’t received my tickets?
- Is it worth to wait and book my tickets together?
- What travel insurance do we offer and how do I make a claim?
- When do cheap tickets become available?
- Is it worth to book my tickets separately?
- Can I buy a ticket for another person?
- Where is my booking confirmation email?
- What happens if I lose my tickets?