If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- How will I receive my tickets?
- Can I book a seat?
- Can seniors get any discounts or special fares?
- What travel insurance do we offer and how do I make a claim?
- How can I book a train ticket?
- When do cheap tickets become available?
- How do e-tickets work?
- Is my booking confirmation required for travel?
- Can I book ferry tickets using your website?
- How can I receive my tickets if I have entered the wrong email address?
- Which are the advantages of booking flexible tickets?
- How do I find the best prices?
- Can we get a special price if we are a group?
- What happens if I lose my tickets?
- Is it worth to wait and book my tickets together?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Which trains can I book?
- Is it worth to book my tickets separately?
- How do I change my personal details?
- Where is my booking confirmation email?
- Can I book my tickets by phone?
- How can I change the language on the website?
- How many passengers can I book at once?
- Can I register to book on your website?
- What happens if I haven’t received my tickets?
- What should I do if I get the “no solution” screen?
- Can I buy a ticket for another person?
- Do I need to print my tickets?
- Can I book bus tickets using your website?
- Can I book my tickets once inside the train?
- Why should I book with RailClick?
- Are my details safe?