Ticket changes, cancellations and refunds

• Can I change the name, passport, or ID number on my ÖBB ticket?
• Will ÖBB compensate me if my train is delayed?
• Do I get a refund from ÖBB if my train is canceled?
• How can I cancel my ÖBB ticket?
• How can I change my seat reservation with ÖBB?

• How can I change my ÖBB ticket?

  Most ÖBB tickets are valid all day on the route and date specified on the ticket, they also must be used to board the same type of train. Any changes to an ÖBB ticket are not allowed. Where possible, you can cancel your booking by clicking on the link on the confirmation email and then making a new one on RailClick.com for the desired itinerary.

• How long does it take to receive a refund from ÖBB?
• What happens if I miss my connection due to a delay with ÖBB?
• What happens if I miss my ÖBB train?
• What should I do if there is a strike with ÖBB?