After making the booking, we will send you a confirmation email and also charge your card/bank account for the transaction.
The confirmation email can sometimes go into your spam/junk mail folder so it's always worth checking there.
Payments
- What forms of payment can I use?
- Why is my payment rejected?
- Which system does RailClick use to prevent fraudulent use in case of theft or loss of the card?
- What can I do if I have been charged but I haven't received my tickets?
- Why do you charge a booking fee?
- Can I get a VAT invoice?
- What should I do in case the payment isn’t successful during the booking in the payment gate step?
- How do I find out if my booking has gone through?
- Can I get an invoice for my tickets?
- Why my PayPal payment is not working?
- How can I change the default currency?
- What should I do in case the connection is lost during the payment process?
