If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- What travel insurance do we offer and how do I make a claim?
- Can seniors get any discounts or special fares?
- Can I book a seat?
- How do e-tickets work?
- Is it worth to wait and book my tickets together?
- Can I book bus tickets using your website?
- Can we get a special price if we are a group?
- How can I change the language on the website?
- Can I book ferry tickets using your website?
- Is it worth to book my tickets separately?
- What happens if I haven’t received my tickets?
- How will I receive my tickets?
- Which are the advantages of booking flexible tickets?
- Why should I book with RailClick?
- How can I receive my tickets if I have entered the wrong email address?
- How many passengers can I book at once?
- Can I book my tickets once inside the train?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Can I book my tickets by phone?
- When do cheap tickets become available?
- Where is my booking confirmation email?
- Is my booking confirmation required for travel?
- What should I do if I get the “no solution” screen?
- Can I buy a ticket for another person?
- What happens if I lose my tickets?
- Do I need to print my tickets?
- Can I register to book on your website?
- Are my details safe?
- How can I book a train ticket?
- How do I find the best prices?
- Which trains can I book?
- How do I change my personal details?