If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- Can I book ferry tickets using your website?
- Can I book my tickets by phone?
- What should I do if I get the “no solution” screen?
- How do I change my personal details?
- What travel insurance do we offer and how do I make a claim?
- Can seniors get any discounts or special fares?
- Which are the advantages of booking flexible tickets?
- How can I change the language on the website?
- Where is my booking confirmation email?
- Why should I book with RailClick?
- Can I book bus tickets using your website?
- Is it worth to wait and book my tickets together?
- Can we get a special price if we are a group?
- How can I receive my tickets if I have entered the wrong email address?
- Are my details safe?
- What happens if I haven’t received my tickets?
- When do cheap tickets become available?
- What happens if I lose my tickets?
- Do I need to print my tickets?
- Can I buy a ticket for another person?
- What should I do if I haven’t received my tickets in more than 24 hours?
- How many passengers can I book at once?
- Can I book my tickets once inside the train?
- How can I book a train ticket?
- Which trains can I book?
- Is it worth to book my tickets separately?
- How do e-tickets work?
- How do I find the best prices?
- Can I register to book on your website?
- How will I receive my tickets?
- Is my booking confirmation required for travel?