Ticket changes, cancellations and refunds

• Can I change the name, passport, or ID number on my ÖBB ticket?
• Will ÖBB compensate me if my train is delayed?
• Do I get a refund from ÖBB if my train is canceled?
• How can I cancel my ÖBB ticket?
• How can I change my seat reservation with ÖBB?
• How can I change my ÖBB ticket?
• How long does it take to receive a refund from ÖBB?
• What happens if I miss my connection due to a delay with ÖBB?

• What happens if I miss my ÖBB train?

  If you miss the ÖBB train and have a ticket without a departure time listed, you can take any other Austrian train on the same day. For more information, please refer to the related article How can I change my ticket?

• What should I do if there is a strike with ÖBB?