If your ÖBB train is cancelled or delayed for more than 60 minutes, you have 4 options:
- If you do not begin your journey at the point of departure, we will refund the full fare.
- You could travel on another of our trains, if necessary via a different route or with a different mode of transportation, if such transportation is included in your ticket.
- You can cancel your trip and we will refund you the fare for the remaining distance.
- If the journey you started becomes inconvenient for you, you can immediately return to the point of departure on another of our trains or, if necessary, with another mode of transportation (if such use is included in your ticket), and we will refund you the full fare.
