If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- How can I book a train ticket?
- Can we get a special price if we are a group?
- How will I receive my tickets?
- Which trains can I book?
- Can I register to book on your website?
- How do e-tickets work?
- What travel insurance do we offer and how do I make a claim?
- How do I find the best prices?
- What happens if I haven’t received my tickets?
- Can I book a seat?
- Can seniors get any discounts or special fares?
- Which are the advantages of booking flexible tickets?
- Can I book my tickets by phone?
- Where is my booking confirmation email?
- Do I need to print my tickets?
- Is it worth to book my tickets separately?
- Can I book ferry tickets using your website?
- How can I change the language on the website?
- Can I book bus tickets using your website?
- How many passengers can I book at once?
- What should I do if I get the “no solution” screen?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Is it worth to wait and book my tickets together?
- Are my details safe?
- What happens if I lose my tickets?
- Why should I book with RailClick?
- How can I receive my tickets if I have entered the wrong email address?
- How do I change my personal details?
- Is my booking confirmation required for travel?
- When do cheap tickets become available?
- Can I buy a ticket for another person?
- Can I book my tickets once inside the train?